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Swiss CRM

Description

Swiss CRM is an advanced customer relationship tool for sales funnels. It is a scalable solution that smoothly handles millions of daily transactions. It does smart things like detecting fraud, Funnel Building on runtime, Smart payment routing, and using AI for customer support. It provides an advanced admin portal where staff can manage end-to-end orders' journeys and run reports for deep analysis. Affiliate marketing plays a key role in its product marketing sales; it has the capability to manage Affiliates' commissions and payouts. It is a custom CRM that covers 100% of client business requirements.

Challenge

The Challenge

Our client came to us with an urgent need to overcome the limitations of their current third-party SAAS-based solution. Although all SAAS-based solutions offered a range of features, they failed to address specific pain points hindering the client's growth and didn't match their business requirements.

Solutions

The Solution

  • Enhance user interface and experience by implementing Tailwind CSS for more polished design.
  • Strengthen and reshape the CRM system in alignment with business requirements. This involves functionalities, removing unnecessary features to offer best CRM solutions.
  • Conduct a comprehensive re-architecture of both product and campaign management systems to optimize efficiency.
  • Integrate Funnel using Storefront APIs to enhance the overall user experience and manage the sales process to increase more focus on funnel integrations.
  • Set up a specialized DevOps team to build a strong infrastructure. This involves automating deployment processes, daily backup routines, and configuring a master-slave architecture with load balancing for scalability during peak hours.
  • Integrate multiple payment gateways to provide users with diverse and convenient options for transactions through smart routing payment gateway

Read more about Swiss CRM Case Study.

Impact

We successfully completed the project. Even though there are numerous users who sell one or more of one product on amazon and other websites, they can simply seek our help. Every user wants to create strong branding of their product and sell it directly to the customers

Location
Date
Industry
Expertise Web Design UX/UI Design Custom Software Development Web Development Wearable App Development

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