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Touchcom | Innovative security system for remote access management
Description
The client was a well-established Norway company that wanted to revolutionise the security industry. Touchcom aimed to simplify everyday life by making it easier to conveniently manage entrances, especially when residents are away.
Challenge
In order to build such a security system, we needed to build three apps. First, Touchcom needed a web app with an admin panel to see people who are currently in the building, monitor entrances and grant access.
Secondly, Touchcom required a mobile application allowing users to open doors remotely using their smartphones.
The third was an intercom app that was meant to handle the entrances. Our task involved creating a solution for particular devices responsible for remote door opening.
Solutions
The main goal was to make the IoT solution fully integrated into the existing security systems for all buildings and properties. In a few months, we have built a stable, secure and easy-to-manage system for residents, installers and property administrators that allows them to enter buildings either via an access card, video or traditional call.
Touchcom includes a web app with an admin panel for real-time tracking, entrance monitoring, and access control. Admins can add users, assign cards, and manage additional staff with specific entry permissions.
The mobile app, compatible with iOS and Android, enhances user experience by enabling video call responses, remote door opening, and configuration settings for granting permissions to couriers.
We also built a monitoring system that allows the client to remotely check whether each device works properly. It also allows us to respond to any issues immediately before any user notices them.
Impact
The system is reliable and installed at over 30 building sites with over 30,000 users. It was installed even in places like the Argentina embassy and women’s crisis help centre.