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The client is a group of three individuals: a pilot, a compliance manager, and an auditor, all with aviation-related roles within the industry.
The client aimed to create an aviation audit platform that streamlines the process, leading to improved operational efficiency within the industry. This platform simplifies audit preparations and conducting, ensuring compliance with aviation regulations.
Our role was to develop a web app to streamline the audit process, aiming to assist customers by digitising and simplifying audits, along with offering legal insights.
To address the crucial aspects of audit management and execution in the aviation industry, together with the client, we identified two key functionalities.
The platform was needed to enable compliance managers to schedule and manage audits efficiently. This involved determining when audits should occur and what specific areas or topics they should cover. Then, the platform would dynamically generate tailored audit questionnaires based on the type of company and relevant industry requirements.
Instead of creating a single platform with varying access levels, we developed three distinct platforms that collectively enhance the efficiency and effectiveness of the aviation audit process.
First, we developed an admin panel for user access and question management, ensuring compliance with aviation regulations. The system we built prevents duplication of questions and intelligently prioritises unseen questions in audits.
The second was the domain expert panel that facilitates the management and review of audit questions, enabling contributions from experts.
Lastly, we built the compliance manager panel that supports audit scheduling, evaluation, and documentation of findings, ensuring adherence to established procedures.
The audit process begins with the compliance manager scheduling the evaluation, followed by meticulous assessment by the auditor and a comprehensive report summarising the findings. The auditee collaborates by providing insights and solutions on areas for improvement. The compliance manager then monitors the implementation of these recommendations, culminating in generating a final report that completes the audit process.
“They've been very responsive throughout the entire process, and they've kept us informed every step of the way. They've been great at setting expectations and delivering them.”
CTO & Founder, Illumbra Group
Robin Beerman
Read the full case study: teacode.io/illumbra
