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Software Engineering Laboratory

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Custom Salesforce partner portal

Description

License costs reduced 4 times thanks to custom Salesforce partner portal.

Challenge

Libertex Group, a global financial services leader, faced the challenge of modernizing its legacy systems to meet growing commercial demand. They wanted to redesign and customize their Salesforce solution for improved sales management and customer engagement.

Solutions

SENLA developed a cost-effective Experience Cloud partner portal for franchisees, optimized data storage with Salesforce big objects, set up message broker integration with Kafka, and engineered the email-to-case logic among other solutions.

Impact

Libertex achieved optimized storage and better Salesforce performance. They also are happy with a cost-effective partner portal with 4 times cheaper licenses, 50% automated customer requests, real-time event tracking, and unified messenger integration. All this enhanced their customer support and sales operations.

Find out more: https://senlainc.com/cases/custom-salesforce-solution-for-trading/

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Expertise Custom Software Development Web Development IT Staff Augmentation

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