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MindInventory

Your New Age Digital Transformation Partner

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KFC

Description

KFC Indonesia sought to enhance their online customer experience by overhauling their mobile app and improving performance. They also needed a robust backend admin panel for better order delivery management

Challenge

The customer aimed to enhance the in-app shopping experience by migrating to new technology and adding features like takeaway and dine-in options. They also required a robust admin panel for real-time order delivery management.

4o

Solutions

MindInventory created Android and iOS apps with user-friendly onboarding and order management systems for KFC customers and restaurants. We implemented dine-in, takeaway, and delivery options, integrated multiple payment methods, and added real-time order tracking with push notifications. The backend kitchen management module streamlined orders from various platforms, while our intuitive PoS system enhanced user experience and provided valuable analytics.

Impact

This implementation significantly improved user experience and streamlined food delivery, leading to a 20% increase in sales, higher app store ratings, and a 30% boost in production efficiency. The restaurant could track orders from different platforms and better serve its customers, enhancing satisfaction.

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Expertise Custom Software Development Mobile App Development Cloud Consulting & SI

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