Webelight Solutions
Where Technology Gets Human Touch
Where Technology Gets Human Touch
Cold Watch is a cutting-edge system designed to streamline collaboration between field technicians & administrative users to maintain a fleet of refrigerators at health centers. The system is equipped with sensors & SIM cards that send SMS alerts to the ColdWatch backend, which interprets them for proactive maintenance.
Difficulty in Maintaining Refrigerator Fleet: The client faced challenges in maintaining a fleet of refrigerators at health centers, leading to inefficiencies and potential health risks.
Inefficient Communication & Coordination: Lack of effective communication & coordination between field technicians & administrative users lead to delays.
Limited Visibility into Refrigerator Status: The lack of real-time visibility into refrigerator status made it difficult for technicians to plan maintenance and optimize operations.
We developed a comprehensive web & mobile application, leveraging cutting-edge technologies to provide a seamless UX.
Real-Time Refrigerator Status: The application provides real-time visibility into refrigerator status, allowing technicians to plan maintenance and optimize operations.
Enhanced Communication & Coordination: The platform integrates with SMS alerts & SIM cards, enabling seamless communication & coordination between field technicians & administrative users.
Streamlined Case Management: The application allows technicians to receive assigned cases via the app & administrators to oversee cases & operations.
Scalable & Flexible Architecture: The platform is designed to scale with the client's growing business & adapt to changing market conditions.
By partnering with Webelight Solutions, Cold Watch was able to transform their refrigerator maintenance operations. The new web & mobile application has streamlined processes, improved coordination, & enhanced visibility into refrigerator status, positioning Cold Watch for continued success in healthcare industry.