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Webelight Solutions .Pvt .Ltd

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Cold Watch

Description

Cold Watch is a cutting-edge system designed to streamline collaboration between field technicians & administrative users to maintain a fleet of refrigerators at health centers. The system is equipped with sensors & SIM cards that send SMS alerts to the ColdWatch backend, which interprets them for proactive maintenance.

Challenge

Difficulty in Maintaining Refrigerator Fleet: The client faced challenges in maintaining a fleet of refrigerators at health centers, leading to inefficiencies and potential health risks.

Inefficient Communication & Coordination: Lack of effective communication & coordination between field technicians & administrative users lead to delays.

Limited Visibility into Refrigerator Status: The lack of real-time visibility into refrigerator status made it difficult for technicians to plan maintenance and optimize operations.

Solutions

We developed a comprehensive web & mobile application, leveraging cutting-edge technologies to provide a seamless UX.

Real-Time Refrigerator Status: The application provides real-time visibility into refrigerator status, allowing technicians to plan maintenance and optimize operations.

Enhanced Communication & Coordination: The platform integrates with SMS alerts & SIM cards, enabling seamless communication & coordination between field technicians & administrative users.

Streamlined Case Management: The application allows technicians to receive assigned cases via the app & administrators to oversee cases & operations.

Scalable & Flexible Architecture: The platform is designed to scale with the client's growing business & adapt to changing market conditions.

Impact

By partnering with Webelight Solutions, Cold Watch was able to transform their refrigerator maintenance operations. The new web & mobile application has streamlined processes, improved coordination, & enhanced visibility into refrigerator status, positioning Cold Watch for continued success in healthcare industry.

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Expertise Custom Software Development Web Development IT Strategy Consulting

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