15 Best AI Chatbot Apps for Your Business in 2024
In an era where instant communication reigns supreme, chatbots have emerged as silent revolutionaries. We came up with a list of some of the best AI chatbot apps out there that’ll create a more personalized experience for you.
AI is subtly transforming our interactions with digital platforms. Now, the time of waiting on hold for customer support or wading through FAQs is gone. Best AI chatbot apps offer real-time solutions, personalized interactions, and a glimpse into the future of digital dialogue. Read More
Top AI Chatbot Apps for Seamless Conversations in 2024
ChatGPT
About
ChatGPT as the best ai chat app has revolutionized the domain of best chatbots. It is one of the most compelling generative AI that has been adopted by millions after its initial launch. The program is capable of responding with relevance to every query thrown its way.
Moreover, ChatGPT is capable of talking in a conversational tone. This online chatbot also connects dots between multiple pieces of input in a single conversation to give you a better flow of conversation. So, apart from all its professional abilities, you can use ChatGPT as your companion to discuss and debate with and for tailored pieces of advice if you need them.
In fact, ChatGPT has also introduced GPT-4 in its latest update, which features amazingly advanced conversational AI capabilities. This makes it the best conversational AI chatbot in the market right now.
Why we picked it?
Microsoft Copilot
About
Microsoft Copilot is designed to assist users with various tasks through conversational interactions. It uses natural language processing and task automation to generate output that makes it one of the most advanced AI talking apps available out there. The platform evolved from Bing chat and can even be accessed from the Bing chat link. As it is a product of Microsoft corporation, this advanced chatbot easily integrates with Microsoft Office apps like Word and Excel. Moreover, its deep integration with Microsoft 365 comes out as its unique selling point (USP).
Additionally, the best ai chat app for Android and other platforms efficiently understand and generate human-like responses. Users can utilize this tool for scheduling or use it for data analysis and drafting documents.
Why we picked it?
Claude
About
The name Claude is also among the top AI chatbots developed by Anthropic, designed to assist users with a wide range of tasks through natural conversation. Key features include advanced natural language processing, contextual understanding, and the ability to generate detailed and accurate responses. Claude’s unique selling point (USP) is its emphasis on safety and ethics in AI interactions. Thus ensuring respectful and secure user engagements.
Users can employ this best AI companion for tasks such as answering questions, drafting content, and providing personalized recommendations. It's suitable for businesses, educators, and individuals looking for a reliable and ethical AI assistant to enhance productivity and communication.
Why we picked it?
Gemini AI
About
Google Gemini is an innovative AI tool that makes your digital interactions smarter and more efficient. The AI voice conversation app features real-time language translation, smart home integration, and personalized news updates, making it more than just a chatbot. This allows it to engage in meaningful conversations. Gemini can help with a variety of tasks, from answering questions and providing recommendations to drafting emails and managing schedules.
Moreover, with its Android version, you can set reminders, control smart devices, and get tailored content recommendations. But what sets Gemini apart is its seamless integration with Google services. This ensures a smooth experience across your favorite Google apps. Whether you’re a busy professional, a student, or just someone looking to streamline daily tasks, Google Gemini being the best ai chat app is here to make your life easier and more productive.
Why we picked it?
Chatsonic
About
While ChatGPT is arguably one of the best AI chat apps, it is limited by its training data, which is only available up to 2021. Whereas, Chatsonic can be used to surpass the limitations of ChatGPT. The information provided by Chatsonic is factual in nature and capable of providing answers about recent topics.
AI talking apps like Chatsonic also let you personalize things in a great way. You can pick from multiple personality types and describe your requirements in the app. Additionally, there are over 15 avatars that have separate personalities when conversing with Chatsonic. These avatars can be used for tailored responses on any topic you like, whether educational or informative.
To put a cherry on top, ChatGPT can also create digital art using AI models like stable diffusion and Dall-E. It can also listen to voice commands and gives you the comfort of sharing, editing, and downloading your conversations.
Why we picked it?
Perplexity AI
About
Yet another big name in best AI chat apps is Perplexity AI, and the solution is quite similar to Google Bard. This means that it is capable of providing responses to queries. However, this AI talking app scrapes data from the internet. It has been named Perplexity because it is trained using Perplexity AI. This also has a setting similar to that of a search engine.
Also, the information it provides is real-time. Therefore, it can be used as a primary search engine that can be operated with ease. Perplexity is capable of answering your questions with in-depth context along with sources so you can verify and put your mind in peace.
The best AI chatbot apps like this can be used with voice commands as well. You can ask questions from Perplexity AI using your voice, and the app will provide you with answers according to your commands. If you like, you can even ask follow-up questions to have your queries cleared in a single attempt.
Why we picked it?
Jasper AI
About
Jasper is a powerful AI chatbot app designed to enhance your writing and creativity. It uses advanced NLP to help you generate high-quality content quickly and easily. The platform provides some of the best AI tools, like content ideation, writing assistance, and editing tools, making it perfect for marketers, writers, and business professionals.
AI talking apps or bots like Jasper can create blog posts, social media updates, and emails that are more tailored to your specific needs. Its intuitive interface and customizable templates streamline your workflow, boosting productivity. Whether you need creative inspiration or precise editing, Jasper is your reliable AI partner for all things writing.
Why we picked it?
YouChat
About
YouChat is a dynamic tool designed to make your online interactions smarter and more engaging. Integrated into the You.com search engine, YouChat provides instant, conversational answers to your queries. One of the key features of this talking AI app is real-time information retrieval. It works on NLP and understands text-based inputs. Moreover, it leverages its ML capabilities to provide personalized responses to the users.
With this one of the best AI chatbots online, the responses you get are almost like chatting with a knowledgeable friend who’s always ready to help! You can ask about anything, from tech tips and recipe ideas to homework help and travel advice. YouChat enhances your search experience. Thus making it more interactive and fun. Dive in and explore the future of searching with YouChat!
Why we picked it?
Nova AI
About
This is another compelling responsive AI that has been trained using two GPT models, i.e., GPT-3 and GPT-4. This one of the best AI chatbots for Android and iOS is impressive and capable of delivering resourceful responses.
I believe the best ai chat app has the capability to understand your questions and chat with its users, seamlessly placing it among innovative AI talking apps that offer more interactive experiences. This platform is also capable of suggesting movies and music. One amazing aspect of this would be that it is cross-platform independent.
Additionally, Nova AI supports over 140 languages and supports multiple devices, including Wear OS, tablets, Web, and smartphones. You can use its cross-platform syncing ability to keep up with your progress on the app and resume from where you left off.
Why we picked it?
Replika AI
About
When we talk about the best AI conversation apps, Replika AI must be mentioned. While other ai talking apps or chatbots help in daily tasks, Replika AI users have seen to develop authentic emotional connections with its bots.
Replika is designed to give you company in the form of an AI friend. This one of the best ai chat apps to talk to has a user base of millions of people due to its stunning features. You can vent about your feelings, share your excitement, and be honest about your emotions without getting judged. Replika is designed to offer you the best uniqueness. That is the sole reason why each Replika user has their own version of the AI chatbot that customizes itself according to the way it interacts with the user.
Why we picked it?
Bag relevant views, higher downloads & real shares for your app
In this article:
Types of AI Chat Apps Available in the Market
There are several types of AI chat apps that are available in the market. Let’s have a look:
1. Menu/Button-based AI Chat App
These are the most basic types of AI chat apps available in the market. They are capable of providing answers to almost 80% of queries. These chatbots provide information to the user in the form of buttons. The user simply has to use the button, and the tool will generate a relevant response. They are effective with basic queries but incapable of comprehending advanced queries.
Examples:
- ManyChat
- MobileMonkey
- Tars
- Intercom
2. Linguistic AI Chatbots
The great AI apps to talk to work on the principle of prediction. One simply has to predict the question that their user might ask. In this type of AI chat app, the model is trained with answers to each of the questions predicted. Adding to it, these types of best AI chatbot apps are capable of understanding synonyms, words, and more to provide a relevant response.
Examples:
- Watson Assistant by IBM
- Microsoft Bot Framework
- Replika
- Rasa
3. Keyword-based AI Chatbots
When these tools dropped into the market, they were the most advanced chatbots available. These platforms use NLP (natural language processing) to process a keyword and its synonyms. Based on the processing, it provides a relevant result to its users. The only issue with these chatbot types is that they often slip when similar questions are asked of it.
Examples:
- ELIZA
- Cleverbot
- Pandorabots
- ChatScript
4. Machine Learning AI Chatbots
These are chatbots that are embedded with machine learning. The AI model of these types of apps evolves over time. These are capable of responding to a wide variety of advanced queries once the AI model truly matures.
Examples:
- Chat GPT
- Gemini AI
- Jasper AI
- Chatsonic
5. Hybrid AI Chatbots
The issue with creating machine learning-based chatbots is that they require a large volume of data. Hybrid chatbots are developed by organizations that don’t have access to large volumes of data. This type of AI chat app provides the best of both worlds.
Examples:
- Chat GPT
- Gemini AI
- Microsoft copilot
- Nova AI
6. Voice-based AI Chatbots
These are the most advanced chatbots available on the market. They take the concept of top chatbots a level ahead. Also known as voice assistants, this type of AI chat app provides responses in the form of voice.
Examples:
- Chat GPT
- Google Assistant
- Amazon Alexa
Difference between AI Chatbot and AI Writer
| Feature | AI Chatbot | AI Writer |
|---|---|---|
| Primary Function | Designed to simulate conversation with users in real time. | Focuses on generating text based on specific prompts or topics. |
| Interactivity | Highly interactive, responding to user inputs immediately. | Less interactive, primarily provides output based on initial input. |
| Use Cases | Customer support, personal assistants, informational queries, booking services. | Content creation, such as articles, blogs, reports, and marketing copy. |
| Learning Capability | Uses machine learning to understand and improve from conversations. | Uses machine learning to improve writing style and content relevance. |
| Output | Generates short, conversational texts based on the user's input. | Produces longer, more structured text tailored to content requirements. |
| Integration | Often integrated into messaging platforms, websites, and apps. | Typically used in content management systems, marketing tools, or standalone. |
| Personalization | Adapts responses based on user interaction history and context. | Adapts style and content based on guidelines and objectives specified by users. |
| Technological Focus | Focuses on natural language understanding and response generation. | Focuses on natural language generation with an emphasis on coherence and style. |
How to Select the Best Conversational AI Chatbot for Your Business?
Choosing the right AI chatbot can significantly boost customer engagement, streamline operations, and enhance user experience. Here’s a simplified guide to help you select the great AI chatbot that suits your business needs:
1. Identify Your Business Needs
First, determine what you need from the platform. Is it for customer support, sales, or marketing? This will help you focus on finding the top AI conversation app tailored to your specific requirements. For customer support, look for tools with advanced natural language processing (NLP) capabilities to handle a wide range of questions accurately.
2. Assess Chatbot Features
Not all chatbots are the same. Here are some key features to consider:
- Natural Language Processing (NLP): Essential for understanding and responding accurately to user inputs.
- Integration: Ensure that chatbot can seamlessly integrate with your current systems like CRM or e-commerce platforms.
- Customization: The ability to customize the chatbot to match your brand’s voice and personality.
- Multichannel Support: The best free AI chatbot online work across multiple platforms like websites, social media, and mobile apps.
- Analytics: Look for chatbots that offer detailed analytics to track performance and user interactions.
3. Ease of Use
The best chatbot AI should be user-friendly, both for your team and your customers. Look for platforms with intuitive interfaces, drag-and-drop builders, and comprehensive guides. This ensures that your team can easily manage the chatbot without needing technical expertise.
4. Scalability
As your business grows, your chatbot should grow with it. Make sure the AI chat app can handle more interactions and complex use cases over time. A scalable tool will save you from needing frequent upgrades or replacements.
5. Security and Compliance
Security is crucial, especially when dealing with customer data. Choose a chatbot that adheres to industry-standard security protocols and compliance regulations like GDPR. Look for features such as data encryption and secure API integrations to protect your business and build customer trust.
6. Vendor Support
Good vendor support is vital for the smooth implementation and ongoing management of your chatbot. Check if the vendor offers reliable customer service, technical support, and training resources. Effective support can help you quickly resolve issues and optimize its performance.
7. Cost Considerations
Cost is a significant factor. Compare the pricing models of different Artificial Intelligence apps to talk to, considering both initial setup costs and ongoing fees. While staying within budget is important, don’t compromise on essential features. Look for the best free AI chatbot options that offer a balance of cost and functionality.
8.Test and Improve
Before committing, conduct a pilot test with the chatbot. This allows you to see how it performs in real scenarios and gather feedback. Use this feedback to make necessary adjustments. Testing ensures the chatbot meets your expectations and delivers the desired results.
How Can AI Chatbots Improve User Experience?
AI is transforming how businesses interact with customers. Here’s how the leading chatbots enhance user engagement and satisfaction:
- 24/7 Availability: Unlike their human counterparts, chatbots can stay operational 24*7 with unabashed efficacy. In fact, the primary reason for adopting it was the requirement of taking customer requests 24*7. This means customers can get help anytime, without having to wait for business hours. With the popular chatbot app, your users always have access to assistance whenever they need it.
- Instant Responses: Chatbots respond to queries immediately. This quick interaction reduces wait times and provides fast solutions to problems. Reliable chatbots use advanced technology to understand and answer a wide range of questions accurately.
- Personalized Interactions: It can offer personalized experiences by remembering user preferences and past interactions. For example, an AI friend app can tailor responses and recommendations to individual users, making the experience more engaging and relevant.
- Handling Multiple Queries: Unlike human agents, it can manage many conversations at once. This means no customer has to wait, even during busy times. A typical AI voice conversation app can handle real-time voice interactions, making customer support even more efficient.
- Consistent and Accurate Information: It provides consistent and accurate information. This builds trust, as users know they can rely on the chatbot for correct answers every time. A typical talking AI app can deliver precise and uniform responses, ensuring high-quality service for all users.
- Interactive Features: Now, every popular conversational AI chatbot comes with interactive features like multimedia messages and clickable buttons. These make interactions more dynamic and enjoyable. Chatbots use these features to keep users engaged and interested.
- Easy Access to Information: Chatbots make it simple for users to find the information they need. Whether through text or voice, it quickly retrieves and presents information, helping users feel more in control and satisfied with their experience. The best AI chat apps integrate seamlessly with your resources to provide comprehensive support.
- Cost-Effective Solution: Chatbots infused with AI can be a cost-effective way to improve user experience. By automating routine tasks and handling multiple queries, it reduces the need for a large support team. Free AI talking apps offer a budget-friendly way to use advanced AI without significant upfront costs.
Risks of Using AI Chatbots
Just like anything that has the capability to improve operations tenfolds, also has downsides as well. The risks surrounding chatbots such as ChatGPT are real. To further extrapolate, here are some risks that are associated with it:
- They are trained on specific types of data. Based on that training, it provides users with relevant responses. However, just like humans, it is not always able to understand the intent of the user because of different vocabulary or sentence structures. This can make the AI chatbot respond in a manner that is irrelevant to the user and can end up destroying the brand image.
- Considering the fact that AI, even the top chatbots, are machines, they work on predefined rules. This basically means that even when their responses are enriched because of extensive training, it doesn’t always understand the context.
- In order to train the AI model of the chatbot, users are required to feed tonnes of data to the AI chatbot model. This basically means that they can end up infringing laws such as GDPR, CCPA, etc.
- AI chatbots are not empathetic to user queries, thereby decreasing the user experience.
- It is highly dependent on the training data in order to generate its responses There is a possibility that they might produce offensive content or respond in an offensive manner.
- There are some advance requests that it can handle, however, the remaining requests are passed onto human operators in the form of tickets.
- They can be difficult to troubleshoot and might require technical expertise to handle and maintain.
- It can lead to an overreliance on AI and chatbots, thereby reducing human interactions.
- It can even learn from incorrect data, thereby making it biased.
- It might infringe on compliances and regulations.
- Leading chatbots have been replacing humans in different customer support and service job roles.
Final Thoughts
It's vital to recognize that AI is an evolving field. Regardless of the excellence of an AI chatbot app, its initial focus is on observing your personality to gather data. The more it learns, the more personalized it becomes. Therefore, patience is key when using these best AI chatbot apps. For those interested in the development and evolution of AI, exploring the expertise offered by AI development companies can provide valuable insights into the continuous advancements in this dynamic field.
We have meticulously listed the chatbots above after leveraging our expertise in artificial intelligence. If you have an app that has the potential to get listed among the list of top apps of its respective category, get your app reviewed by us without further delay. You can list your product simply by clicking on the link provided and connecting with us. This review will help you garner a new perspective and allow you to reach a new possible audience that might adopt your application.
And get the attention of the right audience with our Strategic Marketing Solutions.
General FAQ
Sr. Content Strategist
Meet Manish Chandra Srivastava, the Strategic Content Architect & Marketing Guru who turns brands into legends. Armed with a Masters in Mass Communication (2015-17), Manish has dazzled giants like Collegedunia, Embibe, and Archies. His work is spotlighted on Hackernoon, Gamasutra, and Elearning Industry.
Beyond the writer’s block, Manish is often found distracted by movies, video games, AI, and other such nerdy stuff. But the point remains, If you need your brand to shine, Manish is who you need.
