NERDZ LAB
Your tech partner for ideas never seen before!
Your tech partner for ideas never seen before!
Experience Hampshire is a platform by Experience Group, a UK-based startup, for Hampshire visitors and residents to book local activities.
The company needed tech-savvy resources to scale the business. NERDZ LAB had already shared projects with them, so we became their first choice for the platform development.
The client requested us to design and develop a booking platform from scratch, combining: the customers’ side, to discover local experiences and events and manage their bookings;the partners’ side, to offer and manage their services; the admin’s side, to collect data for further analytics.
NERDZ LAB had to build a broad application for three types of users: customers, partners, and administrators, with different functionalities for each type. Given this, we had a tight schedule to create it in only three months.
Our main goal was to create a customer-centered portal that would be attractive to visitors, meet all their needs, and cover nice-to-do activities. Besides this, despite its complexity and scalable nature, it was supposed to keep the performance outstanding.
Since this is a booking platform, we had to include a scheduling feature. It had to align with both customers’ and partners’ sides, providing a rescheduling option if overbookings occur.
The development team needed to include a blog to make the platform more valuable for first-time visitors, who hesitate to get the local experience but don’t mind reading some helpful content. With this, we also kept SEO best practices in mind to make the website visible to users.
Our goal was to establish a transparent and consistent payment system for customers. It would also ensure the experience providers get funds for their services fast.
As the portal requires administration, we also had to set up a panel to manage bookings, gather users’ data, and process and use the data for further analytics.
