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RushRunner

Description

RuchRunner is cross-platform food delivery mobile application for couriers built with flutter framework.

Our cross-platform food delivery mobile application for couriers is a cutting-edge solution built using the Flutter framework. This app is a seamless and efficient platform to connect food delivery couriers with customers and restaurants, streamlining the delivery process.

Key Features:

1. Cross-Platform Compatibility:

    • The app is built using the Flutter framework, ensuring compatibility with both Android and iOS platforms.

2. Real-Time Notifications:

    • Couriers receive instant notifications for new delivery requests, ensuring prompt response times.

3. Optimized Routing:

    • The app provides couriers with the most efficient delivery routes, minimizing travel time and optimizing delivery.

4. In-App Communication:

    • Couriers can communicate with customers and restaurants in real-time using the call feature.

5. Status Updates:

    • Couriers can update the delivery status at various stages, keeping customers informed about the progress of their orders.

This cross-platform food delivery courier app enhances the overall efficiency of the food delivery process, offering a user-friendly experience for couriers, customers, and restaurant administrators alike. The Flutter framework ensures a consistent and responsive user interface across different devices, making it a reliable and scalable solution for food delivery businesses.

Challenge

The company faced multiple issues with its existing mobile application, which impacted overall user experience and operational efficiency. Key challenges included:

Location Tracking Issues: The application had inconsistent location tracking, leading to inaccurate or delayed location data, which affected real-time updates and coordination, especially during deliveries.

Delivery Closure Problems: Users frequently encountered issues when attempting to close a delivery. The process would fail or take multiple attempts, disrupting workflow and causing frustration for both users and end customers.

Limited Internet Connectivity: In areas with poor or intermittent internet connection, the application struggled to function effectively, resulting in disruptions, incomplete transactions, and data loss, which compromised reliability for field workers.

Solutions

To address these challenges, we implemented a targeted solution with the following key components:

PoC for Optimal Location Tracking: We developed a Proof of Concept (PoC) to test various mapping and location-tracking solutions. This approach allowed us to evaluate and select the most accurate and reliable option tailored for specific city environments, enhancing the app’s performance in real-time location tracking.

Iterative MVP Development with Continuous Delivery: We adopted a continuous delivery and iterative approach for the MVP, releasing a new build every 2-3 days. This allowed us to collect valuable, real-time feedback from couriers, who served as alpha users. Their insights guided refinements, enabling us to address issues quickly, enhance stability, and improve the user experience progressively.

Impact

  • PoC Completion in 2 Weeks: We successfully completed the Proof of Concept (PoC) for location tracking solutions within two weeks. This quick turnaround allowed us to identify the most effective mapping solution for targeted cities, ensuring precise and reliable location tracking in the final application.
  • MVP Market Release in 6 Weeks: Following an agile, iterative approach, we achieved a market-ready MVP release in just six weeks. The MVP incorporated feedback from alpha users (couriers), resulting in a more stable, user-friendly, and functional application that addressed previous issues with location tracking, delivery closure, and performance under limited internet connectivity.
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Expertise UX/UI Design Custom Software Development Mobile App Development

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