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Developing a website for the restaurant with the online table reservation option

Description

In this project, we automated the work flows of place reservation and kitchen load control. We developed a website with an admin section and replaced all the programmes within the restaurant

Challenge

They wanted an online reservation system for the guests to select their tables in real time and for the hostesses to meet the guests at the restaurant and be aware where to show them to. However, it turned out to be a huge tool with lots of perks. It has a reservation via the website option, accounting of the guests on site and kitchen load which all helped to control the stock by item.

Solutions

What's the punchline?

The project's architecture was initially built around the idea of scalability. The hierarchy has a restaurant which may have several establishments each of which may have several halls, floors, and then each element of the hierarchy shall have its own settings. Such as free/paid entrance, working hours, etc.

We always realise a project with a view for the future. That's why it is important to keep the reservation system and the website independent. In terms of architecture, there is the reservation system with algorithms in place for integration with any and every external source, be it a website, a widget or an application. That is, once the company expands, there will be no need to rewrite the whole code.

Impact

Why is it cool for the user?

Just imagine! You're planning to go to a restaurant. And you know it's often crowded there, it's better to reserve a table. But all these 'Leave your contact details and we'll reach you', 'Call by the telephone' — which no one answers — or endless attempts to reach the restaurant via a chat or direct messages simply kill any initiative. With Druzya, it takes a couple of clicks to reserve a table, make a pre-order, if required, and pay. All in live mode. And at the same time, one can be sure the administrators, waiters and the kitchen will get the information.

Oh, and if you decide to cancel for some reason, you can do it and return your money via the website, too.

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Expertise Web Design Custom Software Development E-Commerce Development

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